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PRIVACY POLICY

Information SONCOSTORE.COM gathers and tracks

Soncostore.com gathers two types of information about customers: data that customers provide through optional voluntary registrations on several of our sites and/or pages and in certain contests and sweepstakes; data Soncostore.com gathers through aggregating tracking information derived mainly by tallying page views throughout our sites and/or pages and click through on our advertising. This data includes email correspondence, customer names, billing information, and contact information. Email correspondence consists of any email sent to sales@soncostore.com with any questions or comments. Any email received is retained and the email address is stored for use by Soncostore.com staff. Email addresses are not released to any outside party unless specifically requested by customer sending email. Customer names consist of the first and last name of customers who inquire or place an order for a product from our website. This information is retained for use by Soncostore.com staff. Customer names are not released to any outside party unless required for purpose of ordering and/or delivery of order. Billing information consists of information required to bill an order the customer has placed. The billing information is retained as required by law for accounting reasons. This information is not released to any outside party. Contact Information consists of information the customer has provided Soncostore.com for staff to contact them regarding a question or an order. This information is retained for use by Soncostore.com staff. Contact information is not released to any outside party unless specifically requested by the customer. This information enables us to better tailor our content to customers’ needs and to help our advertisers better understand the demographics of our audience. The only situation in which Soncostore.com divulges information about an individual customer to a third party is with; orders, and then only for shipping concerns; contest or sweepstakes winners, and then only for shipping concerns; or with customer's request for direct contact with a contractor from the listing service provided by Soncostore.com, and then only with the user's express consent. Soncostore.com gathers user information in the following processes: Contest and sweepstakes Soncostore.com offers contests and sweepstakes in which we request certain personal information. At a minimum, the required information includes name and email address; in some cases, the user must provide a shipping address for the winning prize to be sent to. Usage Tracking Soncostore.com tracks user traffic patterns throughout all of our sites. Soncostore.com sometimes tracks and catalogs the search terms that customers enter in our Search function, but this tracking is never associated with individual customers. Cookies A cookie is a small data file that certain Websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Soncostore.com uses cookies to track user traffic patterns (as described above), when you click an ad: Ads: Soncostore.com's advertising system delivers a one-time cookie to better track ad impressions and click rates. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use any Soncostore.com site. However, you do need cookies to participate in some of Soncostore.com's affiliate programs, but that is clearly explained at the time of acceptance of that program. Electronic Newsletters Soncostore.com offers newsletters to customers who choose t o sign up for this service. Soncostore.com gathers the email addresses of customers who voluntarily subscribe. Soncostore.com delivers newsletters via email to only registered recipients from our newsletter sign up page. The email tracking system recognizes the URL that was clicked and records some information about you and your computers, such as the email address that you provided to us, the browser, operating system, and IP address. Soncostore.com also uses the feature of your browser to set a "cookie" on your system. This allows us to measure and report the click through rate on emails delivered and then better determine future content.

Use of Information

Soncostore.com uses any information voluntarily given by our customers to enhance their experience in our network of sites and/or pages, whether to provide interactive or personalized elements on the sites and/or pages to better prepare future content based on the interests of our customers. As stated above, Soncostore.com uses information that customers voluntarily provide in order to send out electronic newsletters and to enable customers to participate in contests, and contractor listing services. We send out newsletters to subscribers on a regular schedule, and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Soncostore.com never shares newsletter mailing lists with any third parties, including advertisers or partners. When we use tracking information to determine which areas of our sites and/or pages customers like and don't like based on traffic to those areas. Soncostore.com does not track what individual customers read, but rather how well each page performs overall. This helps us continue to build a better service and site for you. We track search terms entered in our Search function, as one of many measures of what interests our customers. But we don't track which term a particular customer uses. Soncostore.com creates aggregate reports on user demographics and traffic patterns for advertisers and partners. This allows our advertisers to advertise more effectively and allows our customers to receive advertisements that are pertinent to their needs.

Sharing of Information

Soncostore.com uses the above-mentioned information to tailor our content to suit your needs and help our advertisers better understand our audience's demographics. This is essential to keeping some of our services free. We do not share information about individual customers with any third party, except in the case of; contractor direct contact requests and then only with a customer's express consent; and with customer's orders, only for the purpose of shipping.

Opt-out Policy

Soncostore.com gives customers options wherever necessary and practical. Such choices include: Opting not to receive newsletters previously signed up for

Correct/Update Policy

Soncostore.com offers customers the ability to review their information and/or correct or change the information collected during registration for newsletters, contests, or order information. Customers may do this at any time using customer restricted area when log in, or via email at sales@soncostore.com, or via telephone, Monday thru Friday, 8am to 5pm EST, excluding major holidays at 888-776-2615.

Delete/Deactivate Policy

Soncostore.com customers may unsubscribe to any of our electronic newsletters at any time by emailing Subscription List Form. Currently, Soncostore.com is required to keep order information for 7 years as required by state and federal law, and this information is not shared with anyone except for shipping reasons at the time of shipping order.

Contacting Us

If you have any questions or concerns regarding this Privacy Statement, we can be contacted in the following ways: Mail: 9011 E. Hampton Drive, Capitol Heights, MD 20743 Telephone: 888-776-2615 Email: sales@soncostore.com

Security

If you have any questions or concerns regarding this Privacy Statement, we can be contacted in the following ways: Mail: 9011 E. Hampton Drive, Capitol Heights, MD 20743 Telephone: 888-776-2615 Email: sales@soncostore.com

SONCO Instant Rebate System: Terms and Conditions

Welcome to the SONCO Instant Rebate System, a financial benefit program designed to reward our customers. These Terms and Conditions govern the program's operation and your participation.

This document serves as a legal agreement between you, the user, and SONCO. It outlines the rules and requirements for participation in the Instant Rebate System. Please review these terms carefully to understand your rights and obligations.

1. What is SONCO Instant Rebate
   The SONCO Instant Rebate is a dynamic reward program designed to provide instant financial benefits to customers engaging with SONCO. This program operates on two primary fronts:
   • 1.1. Product Purchases: Customers earn instant rebates as a percentage of their purchase value. The specific percentage is determined by SONCO and may be adjusted periodically without prior notice. This ensures that customers benefit immediately from their purchase decisions.
   • 1.2. Referrals: In addition to purchase-based instant rebates, SONCO rewards customer referrals. Referred customers will receive an email notification with a discount coupon. When a referred customer completes a purchase, the customer who provided the referral is credited with a $200 rebate. This incentive encourages the growth of the SONCO community while rewarding existing customers for their referrals. Like product purchase instant rebates, this amount is subject to change at SONCO's discretion.
   • 1.3. Eligibility for Referral Rebate: The referral instant rebate is exclusively available for new customers making their first purchase with SONCO. This initiative is designed to encourage and reward the introduction of new clients to our marketplace.
   • 1.4. One-time Use: The referral coupon is valid only for the initial purchase made by a new customer. Once applied to this first transaction, the coupon cannot be reused or applied to subsequent purchases.
   • 1.5. Daily Referral Limit: Referrers are subject to a daily cap on referral rebates. The maximum rebate amount a referrer can earn per day is $1,000. This is to ensure fair and equitable distribution of rewards and to maintain the integrity of the referral program.
   • 1.6. Referee Email Policy: Referees are not permitted to use alternate email addresses to receive additional referral invitations. This policy is in place to uphold the fairness and intended purpose of the referral program. Any attempts to circumvent this rule may result in the forfeiture of rebate privileges.
2. Eligibility
   • 2.1. Participation in the Instant Rebate System is automatically granted to SONCO account holders.
   • 2.2. Eligibility for instant rebates is contingent upon completing transactions or referrals through SONCO’s digital platforms.
   • 2.3. Not valid for purchases made outside of the website www.soncocrowdcontrol.com.
3. Earning Instant Rebate Credit
   • 3.1. Instant rebate credits are earned through the purchase of selected products or via customer referrals.
   • 3.2. Instant rebates are credited at individual contact levels within a company and are non-transferable.
4. Management of Account Status
   • 4.1. Instate rebates have expiration dates subject to change by Sonco and are lost if not used by the due date.
   • 4.2. Instant rebates are non-transferable and will be forfeited if the account holder changes companies or cancels their SONCO account.
5. Other Agreements
   • 5.1. Instant rebates cannot be applied to sales taxes and shipping or combined with other discounts.
   • 5.2. Any fraudulent activity will result in the cancellation of earned instant rebates.
6. Modification of Terms and Conditions
   • 6.1. SONCO reserves the right to modify these Terms & Conditions at any time without prior notification. Continued participation in the Program will constitute acceptance of the new Terms & Conditions.
7. Miscellaneous
   • 7.1. Instant Rebates can be used partially or in full, provided they are within the validity period.
   • 7.2. Adjustments on returns or cancellations: The associated instant rebate will be recalculated or canceled, respectively. If instant rebate was used on a different purchase the rebate amount will be subtracted from the refund total.
   • 7.3. Coupon and Rebate Policy: Customers are unable to use a coupon and an instant rebate concurrently on a single purchase. Should a coupon be applied, it will invalidate the instant rebate, and similarly, the use of a rebate will cancel the applicability of any coupon.
   • 7.4. Non-Refundable Coupon Purchases: Purchases made using a coupon are not eligible for refunds. This policy ensures clear understanding and fair use of our promotional offers.

SONCO Club Membership

8. Membership Activation
   • 8.1. Complete the application form and choose your industry.
   • 8.2. Membership will be evaluated and activated within 3 business days.
9. Tier Advancement
   • 9.1. Membership tiers are based on annual purchasing volume.
   • 9.2. Higher tiers with exclusive benefits are unlocked as purchases accumulate.
10. Modification Rights
    • 10.1. SONCO reserves the right to modify membership terms and tier structures.
11. Privacy Policy
    • 11.1. For information on how SONCO manages your personal information, please refer to our Privacy Policy.
12. Contact Us
    • 12.1. For any inquiries regarding the Instant Rebate System, please contact us at rebate@sonco.com.